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[Case Study] Continuity of Operations Planning Solutions

Updated: Feb 23, 2021

Today’s threat environment demands comprehensive planning to ensure continuity of operations in any contingency, and it is a fundamental responsibility of the U.S. Government to its citizens.


A U.S. Government customer risked operational failure in the event of a large-scale emergency because it lacked a Federal Continuity Directive (FCD) compliant Continuity of Operations Plan (COOP) and training at their headquarters and satellite locations.

  • COMPLIANCE: The customer required a compliant continuity solution that included a COOP, devolution operations planning, emergency planning, and automated notification systems.

  • TRAINING AND SUPPORT: Personnel were not trained or experienced in COOP procedures, threatening successful continuity of operations in an emergency.


CRI evaluated the customer’s as-is state and interviewed stakeholders to design and implement FCD compliant solutions:

  • COOP: We developed a comprehensive and scalable COOP to ensure the customer could continue to provide essential services to the country in any crisis.

  • TEST, TRAINING, & EXERCISE (TT&E) PROGRAM: We developed a five-year Strategic Plan to describe TT&E program objectives, priorities and requirements; and developed test exercises and an Implementation Plan for directing the TT&E Program. This would ensure that personnel were trained and experienced in COOP procedures.

  • IMPROVEMENT PLAN: We developed and directed business process analyses to enhance the customer’s COOP and emergency planning.


CRI empowered the customer in emergency planning, response, and recovery. Our solution to pair a COOP with a clearly-defined TT&E program and Improvement Plan enabled the customer to achieve full compliance with all FCDs. Our five-year Strategic Plan has instilled a culture of COOP awareness through training and realistic and increasingly challenging exercises that ensures the customer’s Mission Essential Functions remain operational in an emergency.

Contact us to learn how we can deliver continuity of operations planning solutions to solve your challenges at 703-245-4120 or

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